All items are made to order using various suppliers, so their processing times can be up to 7 days and then shipping can add another 10 - 30 days dependent on where you are in the world.

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The decore items will be being sent direct from various suppliers around the world so be mindful that shipping times can be variable.

We don't accept returns in accordance with:

Misspelt address, so please triple check your address as we're not to be held responsible for

items being shipped to the wrong address.

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Payment is processed via the WIX secure e-commerce platform.

We only wholesale Chalet Charm brand.